Best Top 5 Free CRMs Software of 2024

Customer Relationship Management Top 5 Free CRMs software is an essential tool for businesses of all sizes, helping them streamline their sales, marketing, and customer support processes. While there are many Top 5 Free CRMs solutions available, not everyone has the budget for a premium CRM system.

That’s where free Top 5 Free CRMs software comes to the rescue! In this post, we’ll explore the top 5 free CRM software solutions that can help you manage your customer relationships effectively without breaking the bank.

What Is Free CRM Software?

Customer relationship management software, also known as Top 5 Free CRMs software, helps businesses manage and track relationships with their customers and prospects. Top 5 Free CRMs systems are used to help businesses grow by improving connections with customers and streamlining processes. Adding a Top 5 Free CRMs system to your business can open communication between sales, marketing, and customer service teams to improve visibility and provide a 360-degree view of your customer interactions.

According to Grand View Research’s 2021 Customer Relationship Management Market Report, around 91% of companies with more than 10 employees use Top 5 Free CRMs software.

Best Free Top 5 Free CRMs of 2023 in Detail

Investing in a Top 5 Free CRMs system is more than just the money you spend – it’s also the time that you and your team put into integrating the software with your business operations. Here are some of the best free Top 5 Free CRMs available today to help you choose the right no-cost solution for your business.

1. Freshworks CRM:

Freshworks CRM comes in third place in our ratings of the Best CRM software of 2023. It is a good system for growing companies with quickly expanding sales and marketing automation needs. It serves markets from small businesses to mid-market enterprise customers.

Freshworks CRM

There is a Freshworks CRM plan to meet any budget. Freshworks CRM offers three types of CRM systems (Sales Cloud, Marketing Cloud, and Customer-for-Life which combines both sales and marketing services), each with three paid levels of service (Growth, Pro, and Enterprise), starting at $19 per user per month for the Marketing Cloud Growth plan. They also offer a Forever Free plan that allows for unlimited users and includes support. It’s a great option for entrepreneurs that are just starting out and will have growing needs as they scale their business.

One of the strengths of the Freshworks CRM is the depth of services it provides, especially on the upper tiers. These services include visual sales pipelines, data imports, email sync, contact scoring, and built-in calling with call recording and voicemail drops. Additionally, Freshworks CRM offers AI-based tools to help highlight opportunities based on previous performance.

As integrations go, Freshworks CRM natively integrates with the rest of the Freshworks suite of products including Freshdesk and Freshchat. It also integrates with other services including MailChimp, Google and Office365 calendars, Intuit QuickBooks, Xero, and more.

2. Zoho CRM:

Zoho CRM

Zoho CRM offers free CRM tools for up to three users. The free solution offers basic sales management tools for leads, contacts, and accounts as well as call logs, workflows, and standard reports. Users can also leverage basic email templates to streamline communication and implement website forms to collect new prospects.

Small businesses considering purchasing a CRM or that will soon outgrow a free CRM should consider Zoho CRM’s paid subscription. You can upgrade the free version of Zoho CRM to a paid subscription of Bigin, Zoho’s small business CRM, for more customization options and additional functionality. Prices for Bigin start at $9 per user per month, which is why this is our pick for the best budget small business CRM.

3. Nimble CRM:

Nimble CRM

    • Bitrix24 is a versatile CRM platform that combines customer relationship management with team collaboration tools. Its free plan is suitable for small teams and businesses.
    • Key Features: Contact management, task management, document sharing, and project management.

4. HubSpot CRM:

HubSpot CRM

HubSpot CRM was built around HubSpot’s focus on customer and client engagement. Its free CRM plan provides the features needed to start tracking clients and prospect interactions as well as access to some of HubSpot’s marketing features. HubSpot’s free CRM tools include lead and contact tracking, ticketing systems to manage customer support, and marketing tools such as email templates and a website messenger tool.

As your needs grow, you can upgrade to add CRM and marketing tools with the HubSpot Sales Hub, Marketing Hub, and more.

5. Agile CRM:

Agile CRM

Agile CRM offers a free CRM solution for up to 10 users, allowing businesses to manage up to 50,000 contacts and companies. Agile CRM also offers email tracking, custom sales pipelines, and lead scoring – making it a robust free solution for small businesses.

Agile CRM also offers paid tiers for companies with more extensive needs. Features in paid tiers include landing page builders, marketing automation, and customer support. Agile CRM paid programs start at $14.99 per user per month.

6. Apptivo CRM: 

Apptivo CRM

Rounding out our rating is Apptivo. It offers a free starter CRM plan for one user. The CRM helps businesses manage leads, contacts, tasks, appointments, and notes. The selection of features allows a user to track the most important details about their prospects and customers in one simple system. Apptivo Starter CRM also includes tools to manage other key business contacts, including suppliers, distributors, and employees.

Businesses with more users and more complex needs can upgrade to paid plans for $10 per user per month with a monthly subscription.

Benefits of Using CRM Systems Free

The most obvious application of a free CRM software program is related to organizing and managing relationships with customers. Therefore, the advantages of a CRM system are manifested in increased sales indicators, namely, sales volume increases, their efficiency enlarges, and the cost of attracting customers decreases. Thus, among the advantages of using such software, the following aspects are highlighted:

  • data protection and safety: by using CRM tools, you can organize centralized control of access to customer data and ensure its safety;
  • streamlining business processes: free CRMs assist businessmen in combining all processes of interaction with clients into a single system, so the inputs and outputs of processes become available for different processes, which significantly simplifies the management of contracts, projects, events, products, and the like;
  • reduction of customer outflow: through the use of a CRM system, staff have access to all details of interaction with the client, which greatly improves the quality and efficiency of servicing consumer requests;
  • determining the value of each client allows the business to determine and plan the resource requirements for working with a particular client;
  • increasing the impact of marketing activities: CRM for small Business store all information about the client and the history of interaction, then marketing campaigns become more client-oriented, so the company has the opportunity to organize marketing activities aimed at each specific client;
  • increasing the speed of decision making: by combining disparate customer data, the process of data processing and analysis is accelerated;
  • improving management culture: process automation reduces the dependence of tasks on the subjective actions of each employee;
  • elimination of duplication of tasks: Top 5 Free CRMs systems can be integrated with other activity management systems, which eliminates the double work of transferring and processing data;
  • reduction of paper document flow: by automating the process of interaction with the client, all documents can be converted into electronic formж
  • increasing the reliability of reports: systematization of information increases the reliability of reports and the accuracy of sales forecasts;
  • increasing the efficiency of using working time: CRM systems allow you to automatically track essential events related to company customers and issue notifications.

More than that, free online Top 5 Free CRMs systems allow entrepreneurs to set a priority for attracting resources depending on the value of the particular client. Due to this program, customer relations managers can see the entire history of contacts and more quickly respond to requests and make decisions on them. These systems set uniform rules for work and interaction with clients. There is no need for staff to search for this information in disparate sources.


These top 5 free CRM software solutions offer a range of features to help you better manage your customer relationships and improve your business processes. While free versions may have some limitations compared to their paid counterparts, they are an excellent starting point for small businesses and startups looking to get organized and grow without the financial burden of a premium CRM.

Be sure to assess your specific needs and explore each Top 5 Free CRMs features to determine which one best suits your business. Start streamlining your customer interactions and watch your business flourish with the power of CRM software.

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